Privacy Policy

Terms of Use

General Information
College Optical Express respects your right to privacy. The following guidelines dictate the manner in which we protect the privacy of its users and by accessing, browsing or using this website, you acknowledge that you have read, understand and agree with the provisions contained herein. We use the information we collect about you to process appointments and to provide you with a more personalized experience. While you can visit the website without registering or providing any personal information, you will need to provide some personal information if you decide to register or request any of our services.

Consumer Privacy
College Optical Express respect the confidential nature of personal information such as your name, credit card information, email and postal addresses, and telephone numbers. Because we must collect certain information from consumers to provide our assorted services, we have a fiduciary responsibility to protect that information from misuse. Any information provided by consumers is stored in a secure location, accessible only by our staff, and is used only for the specific purpose requiring the disclosure.

As a recorded visitor of our website, we may, in the future, occasionally call upon our visitors via email to provide input or respond to surveys related to our services. We will do so only in a manner that is sensitive to and respectful of consumer’s privacy. Any consumer may specifically request that opting out during the registration process make no such contact. All consumers can view other information posted on our website without disclosing any personal information.

Unless consumers have specifically requested that we do so, we will never release their personal information to third parties for marketing purposes. We will, however, disclose certain information to third parties when it is necessary for the processing of our services, or if such release is required by law.

Website Administration
When you visit our website, some information may be collected automatically by the software that operates our website (i.e. the site from which you linked, your Internet Service Provider, the time and date of your visit). Our servers do not track, collect, or distribute personal information about visitors to our website. This information is used by our technical engineers to compile aggregate statistics about the total number of daily visitors to our site, the pages most frequently visited, and how long people stay at each page. None of the information that we report allows for the personal identification of individuals.

Our website may contain links to other websites; however, College Optical Express cannot be responsible for the privacy practices or the content of such websites.

Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Please Review It Carefully

This office may use and disclose medical and financial information related to your care that may be necessary now or in the future to facilitate payment by third parties for services rendered by us, or to assist with, aid in, or facilitate the collection of data for purposes. Such information may be released to insurance companies, HMO’s and PPO’s, managed care organizations, IPA’s, Medicare/Medicaid, or other governmental or third party payers, or any organizations contracting with any of the above entities to perform such functions. Medical records may be delivered to a primary care physician or any other physician that is directly or indirectly responsible for your medical care or the payment thereof.

This office will not use or disclose any of your medical and financial information for any purpose not stated above without your specific authorization. You may revoke your authorization at any time.

You may request restrictions on certain uses and disclosures. This office is not required to agree to a requested restriction. You have the right to receive confidential communications of your protected health information. You have the right to inspect, copy and amend your protected health information. You may also request an accounting of disclosures of your protected health information form this office.

We are legally obligated to maintain the privacy of your protected health information, to provide you with this Notice of Privacy Practices, and to abide by its terms. We reserve the right to change our privacy practices and apply revised privacy practices to protected health information.

You may register a complaint with this office if you suspect that your privacy rights have been violated. We will investigate the complaint and inform you of the findings. This office will make no retaliation against you because you registered a complaint. You may also file a complaint with the Secretary of the Department of Health and Human Services.

This Notice of Privacy Practices is effective as of December 1, 2009.

If you have any questions about this Notice of Privacy Practices or our privacy practices, please contact Toan A Tran, O.D., at and 940-369-7441.